Contact Us
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For questions or to report a lost or stolen card:
If your Visa Debit card is lost or stolen please report it immediately to First Federal by calling one of our
branch offices during business hours (Monday-Friday 9:00am-5:00pm). During non-business hours lost or stolen cards may be reported by calling toll-free at 1-800-472-3272.
If you think your Visa Debit card has been locked due to suspected fraud, and you did not receive a fraud alert call, please call the Enfact Fraud Center at 1-877-253-8964. Do not enter a case number, simply hold until a team member takes your call.
To report a lost or stolen First Federal Visa Gold or Classic Credit Card, please call 1-877-223-5306 or International 1-703-463-2492
Keep tabs on your credit and debit card with Card Control. Click for more information
Bill Payment Support
800-877-8021, Monday-Friday, 8:00AM-8:00PM
| Main Office | Homewood Office |
|---|---|
3721 Oberlin Avenue Lorain, Ohio 44053-2761 (440) 282-6188 Branch Manager: |
2233 E. 42nd Street Lorain, Ohio 44055-3598 (440) 277-5809 Branch Manager: Edie Tiller |
| Avon Office | Amherst Office |
36690 Detroit Road Avon, Ohio 44011-1592 (440) 934-3340 Branch Manager: |
1180 Park Avenue Amherst, Ohio 44001-2439 (440) 984-4009 Branch Manager: |
| Huron Office | Port Clinton Office |
427 Main Street Huron, Ohio 44839-1652 (419) 433-2437 Branch Manager: David Gamez |
1840 East Perry Street Port Clinton, Ohio 43452-0456 (419) 734-5568 Branch Manager: David Gamez |
